StationCLOUD | SaaS Archives - StationCLOUD
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SaaS

 

KILLER USER ONBOARDING STARTS WITH A STORY

Want more people to adopt your product? Make sure you know what progress looks like in your user’s life, not just on their screen. Having a stellar user adoption rate is a beautiful thing. Converting users at a higher rate drives down your cost of user acquisition, which in turn stretches your marketing resources even further. It also increases the…

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How we increased customer loyalty by 125% in 6 hours

Recently, I sent out a Net Promoter Score (NPS) survey to all Baremetrics users. I was hesitant at first, but it quickly surfaced the areas where we were really excelling as well as the areas we needed to improve. In a previous life, I ran a survey company (which happened to be what I initially built Baremetrics for since we used Stripe). We had…

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